Customer Service

  • location: Melville, NY
  • type: Temp to Perm
  • salary: $13 per hour

job description

Customer Service

Are you looking to get your foot in the door with a large company? Do you have some customer service experience but want to expand them? No one is giving you, your big break? We have the right opportunity for you! We are seeking professional customer service representatives that have great communication skills. 

Responsibilities

Assist customers with transportation questions and concerns
Schedule, modify and cancel reservations as requested
Obtain and document details of any complaints being filed
Receive and document customer concerns -Ensure that all relevant customer information is
documented Policy Adherence
Attend all required meetings
Adhere to and ensures all company policies and procedures are maintained
Maintain an acceptable attendance and tardiness record Customer Service
Ensure accurate trip data input
Maintain a polite and courteous manner at all times
Demonstrate sincere personal commitment to producing high quality work
Refer unresolved customer grievances to designated department for further investigation and
resolution
Promote a positive working environment



Skills

  • Customer Service
  • Telephone Etiquette
  • Follow-up
  • Typing Skills
  • Active Listening
  • Basic Computer Skills
  • Data Entry
  • communication skills
  • Time Management
  • Multi-tasking
  • Prioritizing
  • Basic Software Skills
  • Scheduling
Education
  • No Degree Required
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8:30 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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