Customer Service

  • location: Tempe, AZ
  • type: Temp to Perm
  • salary: $19 per hour

job description

Customer Service

Would you say you have experience providing world class customer service? We have a local healthcare company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working from home and will be required to multi-task efficiently. You will follow up with customers via phone, email and chat to retrieve any necessary information. Our team is ready to interview you today! Please apply!!

Responsibilities

Collaborate with other members

-Communicate with members via inbound/outbound phone messaging 

-Assist in the coordination of care across a variety of settings while maintaining strict confidentiality and the highest level of professionalism

-Answer questions and resolve issues related to topics such as claims and billing

-Listen to member’s comments, concerns, and suggestions, relaying that information internally, while ensuring member satisfaction

- Healthcare experience is a PLUS!!





Skills

  • Customer Service
  • Empathy
  • Basic Computer Skills
  • Adapting to Change
Education
  • Associates
Qualifications
  • Years of experience: 4 years
  • Experience level:Experienced
Shift: First

Working hours: 5 AM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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