Help Desk Call Center Agent

  • location: Deerfield Beach, FL
  • type: Temporary
  • salary: $13 - $15 per hour

job description

Help Desk Call Center Agent

We are immediately recruiting for a Help Desk Agent to Support Call Center Representatives with their systems including database and call platforms.

This is an entry-level work from home opportunity. You must have your own equipment to perform the functions of the job including computer, headset and high-speed internet.

Additionally, to be considered you must have 6 months to 1 year of Help Desk exprience because of the timeline and remote nature of this position.  Candidates must live in the Continential United States. 

Responsibilities

  • Handle and carefully respond to all inquiries
  • Troubleshoot mobile technology, equipment and system problems and take proper steps to resolve technical issues
  • Work with confidential information
  • Aim to resolve issues on the first call 
Skills

  • Call Center Support
  • technical support
  • Telephone Etiquette
  • Follow-up
  • Active Listening
  • software skills
Education

  • High School (required)
Qualifications

  • Years of experience: 6 months - 1 year
  • Experience level: Entry Level
 

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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