IT Support

  • location: Tempe, AZ
  • type: Temporary
  • salary: $15 - $15.50 per hour

job description

IT Support

Are you looking for a part- time position on the weekdays? Are you tech savvy? Do you have one year of inbound call center experience? If so, we have a great CSR-Internet Support opportunity for you with one of our reputable insurance client's in Tempe, AZ!

During the current pandemic, this position will begin as a remote position and will transition to the physical site at a later date. You must be able to commute to the Tempe area.      

  • Start date: November 30th
  • Temporary duration of 3-6 months 
  • Pay: $15/hour to start, after training increase up to $15.50/hour 
  • Schedule
    •  Option 1 
      • Monday 6am-5pm (10.25 hours)
      • Thursday 7am-3:30pm (7.75 hours)
      • Friday 7am-12pm (5 hours)
    • Option 2 
      • Monday 7am-6pm (10.25 hours)
      • Thursday 10am-6:30pm (7.75 hours)
      • Friday 7am-6pm (10.25 hours)
  • Work Site Location: Tempe AZ (Rio Salado/Rural)


Responsibilities

  • Assisting internal staff with resetting their workstation password 
  • Assisting internal staff with connecting to the VPN by taking them through step by step instructions
  • Provide great customer service by engaging, speaking in an appropriate manner, and communicating effectively and confidently 
  • Use problem solving techniques to determine the issue and utilize your resources to correct it 
  • Protect personal information by following all verification requirements


Skills
  • Microsoft Outlook (1 year of experience is preferred)
  • Inbound Call Center (1 year of experience is required)
  • Technical Support (1 year of experience is preferred)
  • Basic Computer Skills
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 6 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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