Customer Service

  • location: Sacramento, CA
  • type: Temp to Perm
  • salary: $15.50 per hour

job description

Customer Service

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major Manufacturing company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  

Responsibilities

Duties & Responsibilities:

·Provide quality customer service support for all T.M.COBB customers.

·Process and review customer orders, request for orders and system generated acknowledgements.

·Communicate professionally with T.M.COBB customers, both internal and external regarding product and product questions, orders and potential orders.

·Support the order process by professionally communicating with the customer, outside sales, production personnel, and expediting.

Experience Required:

·Minimum of one (1) to two (2) years’ experience in customer service, preferably in a manufacturing environment.

·Door, window, construction background preferred.





Skills

  • Customer Service
  • Active Listening
  • Typing Skills
  • Telephone Etiquette
  • Interpersonal Sensitivity
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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