We are currently looking for Inside Sales/Account manager for an opportunity with a great local company The company located in the Knoxville area. This position will be to service the customer by taking customer calls, questions and orders.- This candidate will be providing pricing, availability and technical information as well as keep sales representatives informed of all customer issues.- This positions requires you to ensure customer satisfaction, have knowledge of company policies and procedures, as well as pricing and technical information for all companies that the client represents.
Communicate and share all information pertinent to sales and customers with supervisor and co-workers
-- Take incoming sales calls (answer questions, take orders, provide pricing, technical information and availability)
--Check customer comments and add to as necessary
--Enter orders (Make sure all orders received are entered same day)
--Expedite and check open orders when customer service unavailable
--Maintain professional relationship with customer through prompt response time with friendly, courteous attitude
- Customer Service (4 years of experience is preferred)
- Order Processing (3 years of experience is preferred)
- Time Management
- Excel (4 years of experience is preferred)
- Phone Etiquette
- Years of experience: 3 years
- Experience level:Experienced
Working hours: 8 AM - 5 PM
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