Inbound Customer Service Rep

  • location: Detroit, MI
  • type: Temp to Perm
  • salary: $12.50 - $13.50 per hour

job description

Inbound Customer Service Rep

Work From Home - Customer Service Rep (Inbound Calling) Part Time & Full Time Available Must live in the Following Counties Wayne, Macomb and Oakland bility to type 25 wpm or more and pass a Computer efficiently test Technology Requirements: BYOD - Bring your Own Device Computer Operating System Windows 8 and higher with Anti-Virus program Able to connect Hard Wired direct to Router only. No Wifi or Hot Spot Broadband download 10 + upload speeds 20 Headset will be required if you are chosen. We do not supply the headsets for this position. Having a 2nd Monitor is desired but not required or supplied  

Responsibilities

Ability to type 25 wpm or more and pass a Computer efficiently test
Technology Requirements: BYOD - Bring your Own Device
Computer Operating System Windows 8 and higher with Anti-Virus program
Able to connect Hard Wired direct to Router only. No Wifi or Hot Spot
Broadband download 10 + upload speeds 20
Headset will be required if you are chosen.
We do not supply the headsets for this position.
Having a 2nd Monitor is desired but not required or supplied



Skills

  • Customer Service
  • Active Listening
  • Empathy
  • Follow-up
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Typing Skills
  • Basic Software Skills
  • Adapting to Change
  • Basic Computer Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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