Customer Service Representative

  • location: Eden Prairie, MN
  • type: Temp to Perm
  • salary: $18 - $20 per hour

job description

Customer Service Representative

We have an immediate opening for a temp to hire customer service representative with a growing manufacturing compmany in Eden Prairie. This company has continued to grow year over year and is in need to expand its cusotmer servivce team. In this role you will be answering calls, providing quotes, processing orders, questions about delivery, product troubleshooting and general problem solving. This company offers comprehensive benefits package and fun work environment. 

If you are interested please apply and send your resume to bryan.carmody@randstadusa.com or call 920-619-5557 with any questions. 

Responsibilities

  • Answers incoming customer calls & assists walk-in customers regarding quotes, orders, delivery, product troubleshooting and other general customer concerns.
  • Responsible for maintaining a high level of professionalism with customers and builds a positive rapport with every caller.
  • Enters quotes and orders into order entry in a timely and an accurate manner to ensure the customer receives their request in a timely manner.
  • Calculates and enters any fabrication changes into each order.
  • Requests quotes & orders from vendors as needed.
  • Processes RGA’s, Warranties and Documentation in a timely manner and in accordance with company polices.
  • Identify, recommend and implement opportunities for continuous performance and process improvements.
Skills

  • Customer Service
  • ERP
  • Follow-up
  • Problem Solving
  • Typing Skills
  • Data Entry
Education

  • High School (required)
Qualifications

  • Years of experience: 2 years
  • Experience level:Entry Level
Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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