Customer Service

  • location: West Chester, PA
  • type: Temp to Perm
  • salary: $16 - $17 per hour

job description

Customer Service

Are you looking for the next steps in your customer service career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a CSR or experience in a related position.  


  • providing help and advice to customers;
  • communicating courteously with customers by telephone, and email;
  • investigating and solving customers' problems;
  • handling customer complaints or any major incidents, such as a delivery of goods;
  • daily supervision of orders and processes (especially electronic data interchange-edi);
  • issuing credits to customers;
  • keeping accurate records of discussions or correspondence with customers;
  • generating reports analyzing the customer service department;
  • helping develop customer service procedures, policies and standards for your department;
  • learning about your organization’s products or services and keeping up to date with changes;

  • Customer Service
  • Telephone Etiquette
  • Basic Computer Skills
  • Basic Software Skills
  • No Degree Required
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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