Remote Customer Service Representative

  • location: Hollywood, FL
  • type: Temporary
  • salary: $12 per hour

job description

Remote Customer Service Representative

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major, local company is looking for customer service representatives to join the Customer Service team. The Customer Service Representative will take inbound calls for a variety of medicare situations. You will be working from home and they will be offering equipment that you will need to pick up from the location in Mirimar FL. Must have an Ethernet cable and high speed Internet at home. 

Responsibilities

Taking calls to answer questions for medicare 

Confer with customers by telephone to provide information about medicare

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Resolve customers' questions/concerns

Work from home.. but will need to pick up equipment from location in Mirimar FL



Skills

  • Customer Service (1 year of experience is required)
  • Telephone Etiquette
  • Empathy
  • Typing Skills (1 year of experience is required)
  • communication skills (1 year of experience is required)
  • Basic Computer Skills
  • Written Communication
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 9 AM - 5 PM

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