Customer Relations Representative

  • location: Indianapolis, IN
  • type: Temp to Perm
  • salary: $11 - $14 per hour

job description

Customer Relations Representative

Are you looking to take a step up from your current customer service position and work for an Award Winning  Contact Center? We are seeking candidates who are passionate about helping our business and enjoy working in a fast paced environment that ranks among some of the top scores in engagement in the industry. As a Customer Service Representative, you will support our trade partners, consumers, and internal process partners via phone, chat, email or other technology.



Responsibilities

Must be willing to work a 40 hour schedule. Our ideal candidate will be available M-F between the hours of 

8am - 8pm and have flexibility for Saturday hours between 8am and 5pm for some roles. We are proud to offer competitive compensation between $11.00-$14.00 per hour. Our recruiting team will review your resume, years of experience and assessment scores to determine your starting pay rate.



Our ideal candidate possesses: 

  • Telephone Etiquette
  • Typing Skills
  • Basic Software Skills
  • Basic Computer Skills
  • Troubleshooting
  • Data Entry
  • Multi-tasking
  • Problem Solving
  • Negotiating
  • Selling


The essential functions of this role include:
  • working weekends
Skills
  • Customer Service (2 years of experience is preferred)
  • Active Listening
  • CRM
  • Call Center Support
  • Follow-up
  • Empathy
  • Data Entry
  • Typing Skills
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Adapting to Change
  • Patient Support
  • Basic Computer Skills
  • Basic Software Skills
  • ERP
  • EMR
  • EHR/Epic
  • negotiating (1 year of experience is preferred)
  • Time Management (2 years of experience is preferred)
  • Organizational Skills
  • Multi-tasking
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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