Customer Support Entry Level

  • location: San Antonio, TX
  • type: Temp to Perm
  • salary: $12 - $14 per hour

job description

Customer Support Entry Level

Do you have customer service or call center experience and have a passion to help others?  Interested in working for a company that offers weekly pay, health insurance and opportunity for a bonus? Then look no further... we have the right position for you and we'd like to speak with you TODAY!

Pay Rate: $12.00.- $14.00  Hours/Shift: Must have open availability; the company is open Monday-Friday from 8am-5pm.  Your shift will be 40 hours per week.   Spanish speaking reps are encouraged to apply!! Location:  Near downtown San Antonio  Seeking a position with guaranteed 40 hours weekly!! Then here it is!

Responsibilities

 

- Responding to telephone inquiries and complaints using standard scripts and procedures
- Gathering information, researching/resolving inquiries and logging customer calls
- Communicating appropriate options for a resolution
- Informing customers about services available and assessing customer needs
- Maintaining customer records by updating account information
- Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

The essential functions of this role include:

  • working in a smoke free environment
Skills

  • Basic Computer Skills
  • Customer Service
  • Telephone Etiquette
  • Empathy
  • Active Listening
Education

  • No Degree Required
Qualifications

  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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