Call Center Agent

  • location: Peoria, IL
  • type: Temp to Perm
  • salary: $11 - $12 per hour

job description

Call Center Agent

Randstad Staffing is currently working with a medical call center in Peoria IL to fill multiple Call Center Agent openings at the facility. This is in a very team orientated environment and the company is looking for talents who are long term fits and would be interested in a company with great opportunity for advancement. There are openings on both 1st and 2nd shift. Starting pay is 11.00/hr with an excellent bonus structure. These are Temp to Hire openings and offer the future opportunity for advancement. Please review the job duties as well as the requirements below and Click Apply Now if you think this position might be for you.  

Responsibilities

 

--Taking inbound and making outbound calls to discuss patients’ medical bills

--Taking detailed notes on the conversation

--Returning inquiries in a timely fashion

--Keeping the information discussed in the strictest of confidence

Skills

  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Basic Software Skills
  • Customer Service
  • Typing Skills
Education

  • High School (required)
Qualifications

  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 10 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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