Do you have experience within Customer Service, Call Centers, or a banking/financial background? Randstad is hiring for Fraud Analysts in Newark, DE with one of our leading financial institutions. Looking for motivated candidates willing to work Sun, Mon, Thur, and Fri 10:00am-9pm. If you're ready to grow your career and learn new skills, please apply today!
The Fraud Analyst II reviews customer ATM/debit or credit card accounts for the prevention and detection of possible Fraud. Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type. The incumbent will complete inbound ATM/debit or credit card calls and take appropriate action based on transaction characteristics of greater complexity. Assesses the level of risk and makes decisions which directly impact the customer experience. Reviews and analyzes accounts and customer situations that may require differentiated treatment or specialized resolution.
The essential functions of this role include:
- working in a smoke free environment
- working weekends
- Basic Computer Skills
- Customer Service
- Years of experience: 2 years
- Experience level:Experienced
Working hours: 10 AM - 9 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.