Customer Service Representative

  • location: Hampton, VA
  • type: Temp to Perm
  • salary: $12 - $14.24 per hour

job description

Customer Service Representative

Do you have top notch customer service skills?

If you have a customer service background with high volume call center experience this position is for you! Our client in the Hampton area is looking for Call Center Representatives to join their outstanding team! If you are interested please apply directly or email your updated resume to Cassie.ruggles@randstadusa.com

We look forward to hearing from you! 

Responsibilities

 

JOB DESCRIPTION:

Duties Include:

  • Take incoming customer calls regarding change request
  • Enter enrollment and materials data
  • Maintain knowledge of policies and procedures
  • Conduct Research on any customer issues
  • Maintain customer confidentiality
Skills

  • Customer Service
  • Telephone Etiquette
  • Typing Skills
  • Basic Computer Skills
  • Call Center Support
  • CRM
  • Active Listening
  • Adapting to Change
  • Basic Software Skills
  • Data Entry
Education

  • High School (required)
Qualifications

  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs