Customer Service rep

  • location: Holtsville, NY
  • type: Temporary
  • salary: $16 per hour

job description

Customer Service rep

Are you looking for an opportunity to make extra cash for the holidays?  Are you interested in a remote, part time position with flexible hours?  If so, we have several customer service openings with a large tech company in Holtsville!  This company is open 24/7 and is looking to hire several employees for their ramp up season for 1st, 2nd, and 3rd shift! These positions will be remote/work from home positions with 1 week of onsite training in their Holtsville locations, so all applicants must be local to Long Island, NY.

Responsibilities

  • Answering phone calls from clients who need help before, during, or after their inventory
  • Basic troubleshooting with the scanner – communication issues
  • Helping clients set up the equipment
  • Answer procedural questions during the inventory
  • Research shipping questions
  • Make outbound calls to clients to remind them to set up their equipment or update scanners
  • Log all calls (received/made) into the HEAT system
  • Will be working with SharePoint & OneNote


The essential functions of this role include:
  • working weekends
Skills
  • answering inbound calls (1 year of experience is required)
  • microsoft word and excel
  • making outbound calls (1 year of experience is required)
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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