customer service

  • location: Salem, NH
  • type: Temp to Perm
  • salary: $21 - $23 per hour

job description

customer service

Are you looking for a marketing support role and do you have marketing experience? We have a client looking to fill a Marketing Support role in Salem, NH. If you have a positive, professional demeanor and understand the marketing arena, this opportunity is perfect for you! The ideal candidate has previous experience in Marketing, Label Production, Customer Service, Sales and Working Trade Shows. Also, if you have a long term interest in sales as a future career, this could help you achieve that goal! Our client is looking to interview you right away, so if you are interested in this role, please apply to this ad right away or email Georgia.Demers@randstadusa.com or call 603-836-0349. Pay Rate: $21/hr - $23/hr  Position Length: TEMP TO HIRE  Hours - Standard First Shift Hours - could be additional hours during travel. 

Responsibilities

 

Will be assisting the label sales person - running the label machine - learning how they work, etc. 

Will assist Marketing Department with production of labels (in house label production)

Will be assisting clients on the phone with troubleshooting the machines they have in their sites.

Will monitor equipment while labels are running to make sure the equipment is working correctly.

Will prepare labels for shipping by cutting to appropriate size.

Will eventually be traveling to client sites to train them on these label machines (this would be traveling just a few days mostly - maybe every 2-3 months on average)

Will also be attending trade shows - for example, in Brussels and in Chicago in the US. This would be overnight travel for most likely a full week at a time. 

Travel would not start until you are in the role for about 8-10 months.

Note: This role could mold into more of a sales role for the right candidate. 

Skills

  • Customer Service
  • Active Listening
  • Follow-up
  • Telephone Etiquette
  • Typing Skills
  • Troubleshooting
  • CRM
  • Microsoft Office
  • Order Entry
  • Answering Phones
  • Freight/Shipping Experience
  • International Shipping
  • Order Processing
  • Empathy
  • Label Production
  • Marketing (1 year of experience is required)
Education

  • High School (required)
Qualifications

  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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