Call Center - Customer Service

  • location: Austin, TX
  • type: Temporary
  • salary: $12.50 per hour

job description

Call Center - Customer Service

WORK FROM HOME! 

Agency seeking energetic call center agents to answer incoming calls and respond to customer inquiries.  

Responsibilities:

  • Answer high volume of incoming calls and provide answers to customer inquiries
  • Input call data into computer
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Complete call logs as needed (if necessary)
  • Other duties as assigned
Working hours:

7:00am - 7:00pm EST - 5 days per week.  One weekend shift is required.  You will have one weekday off. Skills:

  • Excellent organization and ability to multi-task
  • Excellent phone skills
  • Good customer service skills
  • Time management
Education:

High School Experience:

Entry Level Qualifications:

Able to pass assessments required by agency.



Please apply to this posting or send your resume to Melody.Stauffer@randstadusa.com Required:

*Personal laptop or PC, internet, USB headset will be required (software does not work with MAC PCs) Immediate Starts!  This assignment is for OH, AR, FL, PA, IL, KS, NH, NJ, TX, residents!



Responsibilities

*Answer high volume of incoming calls and provide answers to customer inquiries
*Input call data into computer
*Route calls to appropriate resources
*Document all call information according to standard operating procedures
*Complete call logs as needed(if necessary)
*Other duties as assigned



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Telephone Etiquette
  • Typing Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 7 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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