Do you enjoy communicating with people on the phone? Enjoy working in a fast-paced environment? If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! If interested email your to firstname.lastname@example.org
Respond to customer phone and email inquiries in a prompt, courteous and concise manner Ability to enter orders into database Review customer accounts and identifies options that meet their current needs Answer customer questions and assists in problem resolution Accurately document all customer interactions in clear and thorough detail Good problem-solving and conflict resolution skills Excellent listening and communication skills Ability to diffuse emotional situations
As a Customer Service Representative you will answer incoming calls, be responsible for order entry, collect customer feedback and make process changes to exceed customer satisfaction goals, provide accurate and appropriate information in response to customer inquiries and address customer service inquiries in a timely and accurate fashion.
- Customer Service
- Active Listening
- Typing Skills
- Telephone Etiquette
- Years of experience: 3 years
- Experience level:Experienced
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.