Customer Service - Insurance

  • location: Hampton, NH
  • type: Permanent
  • salary: $33,280 - $41,600 per year

job description

Customer Service - Insurance

We have a client in Hampton, NH that is looking for fill a customer service role where you will be dealing with Property and Casualty insurance. If you are either licensed or have the background and want to become licensed, this could be a great fit for you! And if you do not have the background in insurance and have an interest in joining a great team and becoming licensed, please still apply!  The salary range is as follows: $16/hr to $20/hr depending on experience. For instance - if you do not have any insurance experience but are interested in this industry and want to become licensed, the role will pay at the bottom of the pay scale, most likely $16/hr to $17/hr.  If you are interested in this role, please email me at Georgia.Demers@Randstadusa.com or call me at 603-836-0349.     

Responsibilities

Job Duties:

·You will field, on average, 40-60 calls per day

·You will be assisting policyholders with questions regarding coverage, payment due dates and policy changes   

·Assist policyholders with claims and endorsements

·Cross sell existing policyholders. For example, if they have auto insurance, you would asked them about insuring their homes, etc.

·When you are cross selling and/or writing new business, you will need to be able to navigate through the Personal Lines Rating system

·Greet clients and make them feel welcome as they are a member of the local community

Weekend work might be required from time to time. 



Skills

  • Customer Service
  • Active Listening
  • Typing Skills
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Adapting to Change
  • Follow-up
  • Microsoft Office
  • Property and Casualty (2 years of experience is required)
  • Health Insurance Policies
  • Insurance License
  • Troubleshooting
  • Empathy
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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