Estate Care Specialist

  • location: Columbia, SC
  • type: Temp to Perm
  • salary: $20 per hour

job description

Estate Care Specialist

Are you looking for the next steps in your Customer Service career? Take that first one by applying to be an Estate Care Specialist. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a Call Center Rep or experience in a related position.    

Responsibilities

  •     Hours of operation are Mon-Sat between 8am-10pm. Candidates must be available to work an 8 hour shift in this time frame
  • Taking 16+ calls/day - expected to approach each call with empathy as the callers have experienced loss 
  • The Estate Specialist serves as a coordinator for representatives/family members of the company’s deceased customers. 
  • He/she serves as a point of contact for the representatives/family members and works behind the scenes with the business representatives to get financial affairs handled. 
  • Primary responsibilities for this role include but are not limited to: Serves as an advocate for family members and/or personal representatives for deceased customers looking to handle financial affairs across the company


Skills
  • Verbal Communication
  • Claims Processing
  • Call Center Support (3 years of experience is required)
Education
  • No Degree Required
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 10 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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