Customer Service Agent

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $16.07 per hour

job description

Customer Service Agent

If you are an EXCELLENT Customer Service or Administrative Professional who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for Home Equity CSR Agents. Looking for candidates who are adaptable, have excellent verbal communication, and are reliable.  The training is extensive and has opportunity for extensive growth. Candidates must commit to no time off during the 8 weeks of training. Training is M-F 8am to 5pm. Your regular shift will be Monday to Friday 12pm to 9pm shift. The Benefits of working with Randstad!:  --Potential for temp to hire with the client --Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k --Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish.  --Weekly pay!  

Responsibilities

Customer Service Representative (Call Center)

Pay: $16.07

Start: 12/02 

Temp to Hire

Schedule: 12pm – 9pm (M-F)

Training Schedule: 8 Weeks, M-F 8 am - 5 pm (no time off during training)

Location: 11601 North Black Canyon Highway Phoenix, AZ 85029

This position is with the Home Equity Customer Service call center. Training in this role is very extensive and it is critical that candidates miss ZERO time during training and simply show up on time, every day.

--Handle 35-60 inbound calls per day

--Build customer loyalty, understand the customers’ needs, support their inquiries appropriately and cross sell applicable products

--Up-sell additional products that may be beneficial to customers



Skills

  • Call Center Support
  • Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: Second

Working hours: 12 PM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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