Customer Service Representative I

  • location: Smyrna, TN
  • type: Temp to Perm
  • salary: $17 per hour

job description

Customer Service Representative I

If you're a night owl, we have a Customer Service opening with a client in Smyrna. Overnight shift tracking and tracing truck loads and contacting suppliers and carriers to keep them updated on the ETA. This is a temp position with a good possibility of becoming permanent and is with a supplier located inside the Nissan facility in Smyrna. 

Responsibilities

Orchestrate routes for trucks - tracking and tracing loads to keep plants operational

Run reports each hour and call to verify load location

Provide ETA on trucks for inventory team throughout the day

Heavy outbound call volume to carriers and suppliers; follow up 



The essential functions of this role include:

  • working in a smoke free environment
  • working in a non-temperature controlled environment
  • working weekends
Skills
  • Customer Service
  • Microsoft Excel (1 year of experience is required)
  • Track and Trace Truck Loads (1 year of experience is required)
  • Communication with truckers
  • Running Excel Reports
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7 PM - 6 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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