Do you enjoy communicating with people on the phone? Have a cheery disposition? Are you looking for a remote position? We are looking for remote customer service professionals to join the customer service call center team for a national insurance call center located in Wallingford, CT. This position is remote and computer hardware will be provided. As a Remote C ustomer S ervice R epresentative you will assist customers with insurance benefits, provider contracts, eligibility, and claims related questions. You will be measured by the quality of the customer's experience, accuracy , and communication skills. Ideal candidates will be able to maintain positive customer relations and coordinate with additional departments Varied start times available, you choose what fits your needs:
$15-17/hour, paid weekly, including training !
- Type with accuracy while talking .
- Navigate and use multiple software systems .
- Troubleshoot and analyze problems with quick solutions.
- Research company information while on the phone at any given time .
- Remain and possess professional, friendly , and conversational communication skills .
- Must have willingness and ability to put customer satisfaction first .
- Customer Service skills in a call center setting are preferred.
- Demonstrated ability in creative problem solving .
- Satisfactory completion of pre-employment criminal background and drug screening .
- Ideal candidates will need to have ethernet capability.
- HS diploma or equivalent .
- Up to 1 year of previous experience in an automated customer service environment.
- Customer Service
- Active Listening
- Telephone Etiquette
- Typing Skills
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8 AM - 4 PM
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