Customer Service Representative

  • location: New Hyde Park, NY
  • type: Temporary
  • salary: $15 per hour

job description

Customer Service Representative

Would you say you have experience providing world class customer service? We have a local logistics company that is in need of someone with your expertise. This is a high volume and fast paced environment and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.

Responsibilities

-Answering inbound calls (approximately 50-80 calls per day) to assist customer with logistical travels

-Assist with quotes, shipments, pick-ups and any other questions or concerns the customer may have 

-Data entry of orders in system

-Uphold a high level of customer service





The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
Skills
  • Customer Service
  • Active Listening
  • Telephone Etiquette
  • Basic Software Skills
  • Call Center Support
  • Data Entry
  • Typing Skills
  • Follow-up
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: Second

Working hours: 11 AM - 7:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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