Do you want experience working for a global healthcare solutions company? Do you have a passion for learning about the healthcare industry? Our Cleint is looking for call center reps for their Monroeville Office! This is a great opportunity to learn about health benefits. randstad offers direct dposit and weekly pay!
Our client, a leading healthcare solutions company, has an immediate need for call center reps in Monroeville, PA. These are remote roles (but must be local to Monroeville) which pay $18.00 an hour. The role will last at least 3 months in duration.
Verification Specialist will contact insurance companies to verify patient specific benefits for programs we administer and ask appropriate questions regarding patient benefits and complte data entry to document benefits coverage.
PRIMARY DUTIES AND RESPONSIBILITIES:
1. Reviews all patient insurance information needed to complete the benefit verification process.
2. Triages cases with missing information to appropriate program associate.
3. Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options.
4. Identifies any restrictions and details on how to expedite patient access.
- Typing Skills
- Customer Service
- Telephone Etiquette
- Call Center Support
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 8:30 AM - 5 PM
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