Customer Service Rep

  • location: Deerfield Beach, FL
  • type: Temporary
  • salary: $12 per hour

job description

Customer Service Rep

Would you say you have experience providing world class customer service? We have a  company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working remotely  and will be required to multi-task efficiently. You will follow up with customers via phone and email to retrieve any necessary information. This is a temporary project and you will need to have Windows 10 in order to be considered for this role. You will need to have a flexible schedule. Our client is open 9am-11pm 7 days a week. 

Responsibilities

  • Act as an advocate for our customers and be empathetic in all customer interactions  
  • Provide extraordinary service to our customers via phone, email and chat  
  • Place orders with customers, answer questions about our product and services  
  • Quickly identify a customer's problem, report it correctly, and provide customers with reasonable solutions to the problem  
  • Follow-up with customers on any outstanding matters and provide additional assistance as needed  
  • Responsible for up-selling on inbound calls


Skills
  • Customer Service
  • Active Listening
  • Telephone Etiquette
  • Basic Software Skills
  • Basic Computer Skills
  • Typing Skills
  • Troubleshooting
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 9 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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