Customer Service - Account Rep

  • location: Conyers, GA
  • type: Temp to Perm
  • salary: $15 per hour

job description

Customer Service - Account Rep

A local company in Conyers is seeking exceptional motivated individuals with exceptional customer service experience.  Following are the responsibilities: In order to create, maintain and manage client accounts effectively, an Account Representative must be able to multitask between several different duties. The typical responsibilities of an Account Representative include:

  • Staying up to date with current and prospective company accounts
  • Communicating with clients and addressing any concerns
  • Monitoring client communication and promptly responding to calls and emails
  • Creating company invoices and recording all client transactions
  • Maintaining records for client accounts and auditing them regularly
  • Collaborating with a variety of different departments to better serve the clients' needs, such as the accounting and marketing departments


Responsibilities

In order to create, maintain and manage client accounts effectively, an Account Representative must be able to multitask between several different duties. The typical responsibilities of an Account Representative include:

  • Staying up to date with current and prospective company accounts
  • Communicating with clients and addressing any concerns
  • Monitoring client communication and promptly responding to calls and emails
  • Creating company invoices and recording all client transactions
  • Maintaining records for client accounts and auditing them regularly
  • Collaborating with a variety of different departments to better serve the clients' needs, such as the accounting and marketing departments


Skills
  • Customer Service (2 years of experience is required)
  • Project Management (2 years of experience is required)
  • MS Office (2 years of experience is required)
  • Organizational Skills (1 year of experience is required)
  • communication skills (2 years of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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