We are looking for experienced Medical Customer Service and Support reps for a Temp-To-Hire position with a Fortune 100 company in the Fort Mill Area. This role will initially be a work from home position but will move back into the office in the coming months. Pay for this role is $17.00. Interested parties must have prior medical, reimbursement, or medical customer service experience to be considered.
- Answer inbound calls from Patients and assist them as needed
- Provide excellent customer service to patients and
- Follow HIPAA guidelines in protection of patients personal information
- Problem solve when necessary to identify issues had by patient
- Assess prior authorizations and coverage for medical plans
- Patient Support
- Patient Care Coordination
- Years of experience: 2 years
- Experience level:Experienced
Working hours: 8 AM - 7 PM
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