Customer service

  • location: Newark, DE
  • type: Temp to Perm
  • salary: $14 per hour

job description

Customer service

We are currently highering for a busy collections call center located in Newark, DE! This is a full-time, temporary to hire position starting immediately. Successful candidates will have 1+ years of experience in a customer service environment. Experience in collections/call center enviornment A PLUS! 

PAID 2 week training provided Hours :  3 days a week 8am-5pm 2 days a week 12pm-9pm (this is a MUST) 1-2 Saturdays a month from 8am-12pm

- High volume of outbound collections calls collecting money for clients in the financial industry  - Customer Service/Issue resolution - Working off a proprietary system to input client information

- 1+ years of experience in retail customer service (if entry level, this position will pay $11/hr) -  1+ years of collections/call center experience A PLUS (may compensate higher)





Responsibilities

answering high volume inbound calls 



The essential functions of this role include:

  • working up to 5 hrs of overtime per week
  • working weekends
Skills
  • Customer Service (1 year of experience is preferred)
  • Follow-up
  • Telephone Etiquette
  • Empathy
  • Active Listening
  • CRM
  • Adapting to Change
  • Collections (1 year of experience is required)
  • Basic Computer Skills
  • Working from home (1 year of experience is required)
Education
  • High School
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

get jobs in your inbox.

sign up
{{returnMsg}}