Administrative Specialist

  • location: Scottsdale, AZ
  • type: Temporary
  • salary: $16 per hour

job description

Administrative Specialist

Are you looking for a work-from-home call center opportunity where you can put your call center skills and excellent experience to great use? How about a seasonal position to get you through the next 5-6 months? Have we got the job for you?! RIGHT NOW our esteemed healthcare client in Scottsdale is in need of call center support to get through the open enrollment season! *Disregard if you are working on or awaiting a start date for another Randstad assignment* *Call Center experience (1 year) required *This position is temporary* *This position is a Work-From-Home opportunity ONLY UNTIL we can return to the client site* Details are below - Review all details prior to applying! -Start date: TBD -Assignment Duration: TBD -Client Site Location: Scottsdale AZ (Hwy 101/Chaparral Rd) -Schedule: Must be available an 8-hour shift between the hours of 6am-8pm Monday-Friday -Breaks/Lunch: Two 15-minute paid breaks & one 45-minute lunch unpaid -Pay: $16/hour

Responsibilities

 

-Adheres to schedule and meets daily metric goals
-Provides an excellent customer experience
-Protects customer's personal information by following all verification requirements

-Sorting healthcare enrollment applications and supporting documentation

-Involves interactions with patients and health care providers through both inbound and outbound telephone calls

-Documentation of required data elements into required fields in a prompt and accurate manner

-Works with internal departments at all levels to ensure proper customer service operations and satisfactory resolution of patient and provider requests

The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
Skills

  • call center (1 year of experience is required)
  • Administrative Duties (1 year of experience is required)
Education

  • High School
Qualifications

  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 6 AM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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