Patient Medical Scheduler

  • location: Houston, TX
  • type: Permanent
  • salary: $33,700 per year

job description

Patient Medical Scheduler

Are you interested in becoming part of a dynamic and collaborative Sales team? Are you ready to be a member of a respected professional organization offering vast potential for growth? Look no further! We’re currently hiring sharp, outgoing and confident professionals (located in the Houston, TX area) to join our client's Patient Scheduling division. 

Our client is looking for a Patient Communications Coordinator to effectively communicate pertinent information regarding products and services, insurance benefits, and coverage to customers.



 

Responsibilities

  • Generating multiple outbound calls to patients (100 to 150 outbound calls per day) to schedule testing requested from physicians
  • Understanding patient needs and offering solutions and support
  • Provide excellent patient/customer service and professionalism
  • Provide excellent patient/customer service and professionalism follow up
  • Maintaining consistent and ongoing contact with patients regarding education confirming appointments
  • Coordinating with referral sources to ensure accurate services are provided
  • Reviewing and maintaining a list/database of prospective patients
  • Answering potential patient questions and follow-up call questions
  • Tracking weekly, monthly, and quarterly performance and sales metrics
  • Self Motivated and self-directed
  • Spanish preferred
  • Brightree experience preffered
  • Insurance knowledge preffered


Skills
  • Appointment Scheduling (3 years of experience is required)
  • Data Entry
  • HIPAA
  • Patient Scheduling
  • Medical Terminology
  • Patient Support
  • Call Center Support (2 years of experience is required)
  • Microsoft Office
  • EMR
  • Data Collection
  • Sales Experience (2 years of experience is required)
  • Bilingual Spanish (3 years of experience is required)
  • Inside Sales (2 years of experience is required)
  • Bachelors Degree (4 years of experience is required)
Education
  • Bachelors (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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