Patient Service Advocate

  • location: Brentwood, TN
  • type: Temp to Perm
  • salary: $17 - $20 per hour

job description

Patient Service Advocate

Randstad Office Professionals is actively hiring for a Patient Advocate Front Desk Professional to join our Client's practice.  The company is a fast-paced, patient-focused environment where you will work with an internal team on collaboration and engagement in the community.  This stellar position provides administrative support for the medical practice to ensure a smooth functioning office and excellent patient relations.  Interested in learning more? 


Daily Responsibilities

  • Greet patients in a welcoming manner
  • Check patients into the scheduling system
  • Scan insurance cards and upload to the patient chart
  • Update patient personal records
  • Check patients out of scheduling system by collecting any co-pays/fees
  • Schedule and reschedule appointments
  • Sell supplements and process refunds
  • Answer a high volume of phone calls and check voicemail
  • Scan documents into the electronic medical records
  • Schedule UPS and FedEx pickups for clinical staff
  • Review incoming faxes and lab results and distribute accordingly
  • Restock supplements and update inventory

  • Customer Service
  • Patient Support
  • Clerical Work
  • Greeting Patients
  • Appointment Scheduling
  • Data Entry
  • Microsoft Office
  • Answering Phones
  • Filing
  • Administrative Duties
  • Scheduling
  • Greeting Customers
  • High School (required)
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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