Customer Care Vendor

  • location: West Babylon, NY
  • type: Permanent
  • salary: $40,000 - $45,000 per year

job description

Customer Care Vendor

We are seeking a professional candidate that will be responsible for ensuring compliance with policies and requirements. You will also interact with other internal client support team members on vendor issues to ensure that customer expectations are always met, and the vendor obligation is fulfilled.

Responsibilities

Providing support for assigned vendors and specific geographic region(s)

Qualify and onboard vendors assuring all application/compliance information and background data have been collected and are up to date.

Create and maintain support tools and materials to manage and track Vendors

Train all current and new vendors on Imperial Commercial Cleaning systems including IVR, inspections and quality assurance.

Work with other departments involved in the Vendor Management Process (Finance, Compliance, Operations)





Skills

  • Customer Service (3 years of experience is required)
  • Vendor Management (1 year of experience is required)
  • Follow-up
  • Compliance Requirements (1 year of experience is required)
  • Project Management
  • accounts payable (1 year of experience is required)
  • Multi-tasking
  • High level of efficiency
  • Detail oriented
  • Communication Skills
  • Problem Solving
Education
  • No Degree Required
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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