Customer Service Account Management

  • location: Curtis Bay, MD
  • type: Permanent
  • salary: $60,000 - $70,000 per year

job description

Customer Service Account Management

Our client is looking for a Customer Service Account Manager that is responsible for delivering outstanding service to their customers. While working side by side with Sales and in conjunction with parties across the organization, this individual takes ownership of the needs of the customer by executing customer requests, providing solutions to customer needs, and fulfilling business requirements. Bacholer’s Degree or industry experience required. Experience with E-commerce, Microsoft D365, or Bi-lingual in Spanish are a plus.

Responsibilities

  • Bachelor’s Degree or equivalent industry experience
  • Great Customer Service Skills 
  • Must be able to multi-task and stay organized
  • Consistent with communication and follow up to other departments and customers
  • 3+ years of Customer Service or Account Management experience
  • Bi-lingual in Spanish a plus


Skills
  • Customer Service (3 years of experience is required)
  • Follow-up
  • Telephone Etiquette (1 year of experience is required)
  • Call Center Support
  • Interpersonal Sensitivity
  • Organizational Skills (3 years of experience is required)
  • Microsoft Office (1 year of experience is required)
Education
  • Bachelors
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Customer Service rep

  • location: Odenton, MD
  • job type: Temporary
  • salary: $17 - $18 per hour
  • date posted: 11/20/2020