Customer Service Representative

  • location: Deerfield Beach, FL
  • type: Temporary
  • salary: $12 per hour

job description

Customer Service Representative

Would you say you have experience providing world class customer service? We have a gift and celebrations company that is in need of someone with your expertise. This is a fast-paced environment where you will be required to multi-task efficiently. You will answer customers via phone to take inbound gift orders such as baskets and bouqets.  Weekend, Night and Holiday availability required for the position. However, holidays will be alternated. 

Responsibilities

  • Answer inbound calls for customers placing orders
  • Complete sale including payment and shipping process
  • Ensure timely calls (completing 80 calls/day minimum)
  • Answer customer questions regarding products


The essential functions of this role include:
  • working weekends
Skills
  • Customer Service
  • Telephone Etiquette
  • Adapting to Change
  • Basic Computer Skills
  • Basic Software Skills
  • Typing Skills
  • Call Center Support
  • Troubleshooting
  • Patient Support
  • Data Entry
Education
  • No Degree Required
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 9 AM - 1 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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