Customer Service Rep

  • location: Warwick, RI
  • type: Permanent
  • salary: $33,000 - $38,000 per year

job description

Customer Service Rep

Are you a go-getter with a great can-do attitude? Are you the go-to person in the office? We are currently looking for a Customer Service Representative to join a leading distrubution center here in Warwick, RI. Engaged and enthusiastic individuals who are looking to work in the metals industry are encouraged to apply today!  


  • Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times
  • Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Recognize opportunities to generate sales leads and new customer development
  • Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets
  • Entering and updating customer information into our Point of Sale software, as needed
  • Accepting cash and taking credit/debit card payments

  • Customer Service
  • Telephone Etiquette
  • MS office
  • communication skills
  • Adapting to Change
  • Organizational Skills
  • Attention to detail
  • High School
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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