Customer Service rep

  • location: Senoia, GA
  • type: Permanent
  • salary: $36,000 - $37,000 per year

job description

Customer Service rep

Provides timely and accurate information to customers regarding order status and/or requests for product specifications. May ship samples to clients.  Processes customer orders/changes/returns according to established department policies and procedures.  Provides timely feedback to the company regarding service failures or customer concerns.  Partners with the sales team to meet and exceed customer service expectations. Operates inventory control software, word processing and spreadsheet applications.  Maintains detailed files on clients, orders products and inventory. Communicates with associates at all levels of the organization in a competent, respectful and timely manner. 

Responsibilities

Provides timely and accurate information to customers regarding order status and/or requests for product specifications. May ship samples to clients.  Processes customer orders/changes/returns according to established department policies and procedures.  Provides timely feedback to the company regarding service failures or customer concerns.  Partners with the sales team to meet and exceed customer service expectations. Operates inventory control software, word processing and spreadsheet applications.  Maintains detailed files on clients, orders products and inventory. Communicates with associates at all levels of the organization in a competent, respectful and timely manner. 



Skills

  • Customer Service
  • Advanced MS Suite
  • Follow-up
Education
  • Bachelors (required)
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Customer Service rep

  • location: Senoia, GA
  • job type: Permanent
  • salary: $36,000 - $37,000 per year
  • date posted: 11/16/2020