Would you say you have experience providing world-class customer service? We have a local sportswear and apparel company that is in need of someone with your expertise. This is a high volume and fast-paced environment where you will be providing exceptional customer service and HR support and will be required to multi-task efficiently. You will follow up with employees and management via phone, email and fax to retrieve any necessary information.
As an HR Advisor, you will provide a premium customer service experience to employees in the United States and Canada for all HR related inquires via all communication channels (phone, email, chat). You’ll use effective written and verbal communication skills, applying sound judgment and critical thinking in serving our employees. In addition, you will utilize various systems and other support tools to ensure accurate responses to employee inquiries, while looking for opportunities to educate the employee. You will analyze and research more complex situations by providing subject matter advice as well as interpreting policy and engaging appropriate functional teams. You enjoy responding to employees’ needs with the discipline to adhere to confidentiality, policy & compliance rules.
- Service Now
- Organizational Skills
- Human Resources (3 years of experience is required)
- People Management (2 years of experience is required)
- Customer Service
- Years of experience: 3 years
- Experience level:Experienced
Working hours: 6 AM - 5 PM
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