Randstad is working with a prestigious community-based, community-focused, healthcare and multi-service center in Dorchester to fill a temporary-permanent practice assistant opening. The Practice Support Assistant works to improve clinical operations through coordination of contact between team clinicians, patients, the patient service center and others.
Under direct supervision, the Practice Support Assistant provides support to providers with the clinical departments with primary responsibility for following up on in-basket messages, my chart requests, return mail, processing faxes, patient forms, answering phones, utilizing registries, recalls, reports and scheduling and managing appointments including appropriate follow-up appointments, and conducting follow up or outreach calls on behalf of clinicians. Delivers excellent customer service and strengthens the patient/clinician relationship. The Practice Support Assistant works to improve clinical operations through coordination of contact between team clinicians, patients, the patient service center and others.
- Customer Service (2 years of experience is required)
- EMR (1 year of experience is required)
- Clinical Experience (2 years of experience is required)
- Haitian Creole or Spanish (1 year of experience is required)
- Years of experience: 2 years
- Experience level:Entry Level
Working hours: 8:30 AM - 5 PM
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