Inbound Call Center Agent

  • location: Memphis, TN
  • type: Temp to Perm
  • salary: $12 per hour

job description

Inbound Call Center Agent

Are you looking for the next steps in your customer service career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in customer service and/or call center. There are multiple shifts available: part-time first shift, full-time second shift. This company operates 365 days per year and all candidates must be able to work at least one weekend day and holidays. For more information, please apply with an updated resume. An interview and skills assessments are required.  


This position will start with general calls:

- answering incoming phone calls of customers and clients

- taking message and/or fowarding calls

- giving specific information to the customer per the instruction of the company

- typing information into company system and database

The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
  • Active Listening (1 year of experience is required)
  • Customer Service (3 years of experience is required)
  • Call Center Support
  • Basic Computer Skills
  • Typing - 35 wpm (1 year of experience is required)
  • Reading comprehension
  • Work weekends and holidays
  • High School (required)
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 7:30 AM - 1:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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