A Rockville company in major growth mode is seeking a detail-oriented, Excel savvy Customer Order Coordinator to assist in the organization and coordination of fufilling customer orders! This company provides IT office equipment to the Federal Government and this exciting, fast-paced position works with a great team!
- The role is temp-to-hire and offers TOP NOTCH benefits in a permanent capacity!
- Manage equipment orders making sure they are delivered correctly and on time
- Setup installation with the service department.
- Confirm delivery addresses with end users for equipment orders.
- Coordinate delivery of machines between Company vendors and the end users.
- Schedule trainings for the end user.
- Coordinate and communicate between Business Development and Contracting departments.
- Responsible for responding to customer inquiries about their orders and delivery time, in a timely manner.
- Coordinate getting all documents and signatures confirming delivery of machines.
- Process new equipment orders for copiers, printers, MFDs (Multi-Function Devices) and place orders with vendors (ex: Xerox and Lexmark)
- Keep track of all equipment orders and whether they are purchases, leases, dates, and other data (using Microsoft Excel)
- Microsoft Office (3 years of experience is required)
- Microsoft Excel (2 years of experience is required)
- Order Fulfillment
- order management (2 years of experience is required)
- Order Filling
- Scheduling Appointments (1 year of experience is required)
- Customer Service (2 years of experience is required)
- Oral Communication
- Order Processing
- Vendor Management
- Written Communication
- Years of experience: 3 years
- Experience level:Experienced
Working hours: 8 AM - 5 PM
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