Customer Service

  • location: Rockaway, NJ
  • type: Permanent
  • salary: $42,000 - $55,000 per year

job description

Customer Service

Do you love working with customers? Do you enjoy multi-tasking and are detail oriented?  We have a Direct Hire Opportunity for Manufacturing organization located in the Deville / Rockaway area. Small office, with social distancing in place. Seeking a candidate who enjoys working within several areas and learning other departments. High level of customer service and multitasking needed.  Benefits / PTO / 401K.  Interested candidates please apply and schedule your interview asap   

Responsibilities

 

  • Must enjoy working with people in a customer service capacity
  • Demonstrate the ability to multi task in a timely and efficient manner
  • Detail oriented
  • Talk with customers by phone concerning quotes, orders, shipments, returns and products.
  • Prepare quotes for customers as a back-up to inside sales
  • Proactive with customer requests
  • Process returns
  • Process credit applications for new accounts
  • Reconcile freight invoices
  • Initiate tracers with carriers
  • Prepare, email and file invoices
  • Filing
  • Support AP/ AR – data entry, reconciliations, filing
  • Must be flexible and cooperative in accepting various assignments & general office duties
Skills

  • Customer Service (2 years of experience is required)
  • Data Entry (2 years of experience is required)
  • CRM
  • Basic Software Skills
  • Basic Computer Skills
  • bookkeeping
Education

  • High School
Qualifications

  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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