Intake Care Representative - Customer Service

  • location: Monroe, GA
  • type: Temp to Perm
  • salary: $11 per hour

job description

Intake Care Representative - Customer Service

Our client is seeking DME (Durable Medical Equipment) representative. This position would interact with insurance companies regarding billing guidelines, coding, and denials. This position is at the corporate office location and works closely with the Billing Lead. This position contributes greatly to the overall satisfaction of their customers, vendors, and business associates.

Responsibilities

-Strong verbal and written communication -Must be knowledgeable in basic office operations and be able to perform multiple tasks simultaneously -Must be able to work under pressure, delineate priorities when workload in abundant -Must be able to represent the company in a professional manner -Maintain HIPPA compliance in accordance with provisions



The essential functions of this role include:

  • working in a smoke free environment
Skills
  • Fluent in Spanish (2 years of experience is required)
  • Customer Service
  • Data Entry (1 year of experience is required)
  • Computer Skills
  • communication skills (1 year of experience is preferred)
  • documentation (1 year of experience is preferred)
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Basic Computer Skills
  • Data Entry
  • Basic Software Skills
  • Empathy
  • Typing Skills
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 9 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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