Call Center Representative

  • location: Macon, GA
  • type: Temp to Perm
  • salary: $14 per hour

job description

Call Center Representative

Our customer in downtown Macon are looking for energetic and professional Call Center Representatives to represent their company to assist customers. In this position you will perform basic clerical duties assisting customers with service inquires, complaints, payments, customer work orders, disconnect notices, and inactive accounts. One or more years of relevant customer service training and a high level of communication skills in an office environment is required. The employee performs other duties as assigned or requested by supervisors.  Ability to speak Spanish, fluently, is a plus.

Responsibilities

 

Performs basic clerical duties assisting customers with service inquires, complaints, payments, customer work orders, disconnect notices, and inactive accounts. One or more years of relevant customer service training and strong communication skills. The employee performs other duties as assigned or requested by supervisors. Ability to speak Spanish, fluently, is a plus. 

The essential functions of this role include:

  • working in a smoke free environment
Skills

  • Active Listening
  • Telephone Etiquette
  • Customer Service (2 years of experience is required)
  • Typing Skills
  • Data Entry
  • Call Center Support (1 year of experience is required)
  • Basic Computer Skills
Education

  • High School (required)
Qualifications

  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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