100% work from home position with local Des Moines business! We are seeking customer service professionals with a proven call center or customer service background. You do not have to be located in the Des Moines area to apply for this position. This is a great opportunity with a company who encourages internal growth and the desire to level up their career! Apply today by texting "WFH-DSM" to (515) 329-5034 or applying to this post!
You will be responsible for assisting customers with the equipment in their vehicle. Needing to be able to navigate a few screens to be able to locate the information that is needed. You will be responsible for assisting in a way that hopefully the customer will not need to call back. Being capable of adhering to a schedule is of utmost importance.
This positions is 100% remote and will require hours of 10:30-7 or 11:30-8. With a rotating weekend schedule.
Ex. A week: M,T,W,Tr,F. B week M, T, Tr, F, Sun. Then rotate back to your A week.
You must have been in your most recent role for a minimum of 1 year and demonstrate job stability and longevity to be considered. This role also will require a background check over the last 10 years.
The essential functions of this role include:
- working in a smoke free environment
- working weekends
- Active Listening
- Adapting to Change
- Telephone Etiquette
- Basic Computer Skills
- Customer Service
- Typing Skills
- Years of experience: 0 years
- Experience level:Entry Level
Working hours: 8 AM - 8 PM
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