Customer Service Representative

  • location: Memphis, TN
  • type: Temp to Perm
  • salary: $12 per hour

job description

Customer Service Representative

Would you say you have experience providing world class customer service? We have a transportation services company located in Millington, TN that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working a second (2nd) shift; must be able to work weekends and holidays. This is a 365-day operation that never closes and good attendance is crucial.

Responsibilities

- answering incoming phone calls of customers and vendors

- calling the vendor to schedule transportation for the customer to their doctor's appoitnment and back home

- member - (the customer or patient)

- vendor - (the transportation companies and ride shares)

- typing information into company system and database



The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
Skills
  • Customer Service (1 year of experience is required)
  • Telephone Etiquette
  • Typing Skills
  • Basic Computer Skills
  • Dispatch (1 year of experience is required)
  • Call Center Support (1 year of experience is required)
  • Millington, TN
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: Second

Working hours: 4 PM - 1:30 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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