Inbound Call Center Rep

  • location: Bluffton, SC
  • type: Temp to Perm
  • salary: $12 per hour

job description

Inbound Call Center Rep

Telecommunications industry is hiring for inbound call centers to fill temporary to hire openings. Sliding schedules with overtime are available. Candidates are resposible for answering inbound calls and providing solutions to caller. Excellent customer services and timely handle of calls are of utmost importance.  If you enjoy helping others and are a people person, this is the job for you!

Responsibilities

  • Manage inbound call volume 
  • Transfer calls to appropriate departments
  • Update caller account notes
  • Offer product and service solutions to callers
  • Maintain calm, helpful attitude
  • Provide excellent customer service
  • Be available for overtime


The essential functions of this role include:
  • working up to 5 hrs of overtime per week
Skills
  • Active Listening
  • Empathy
  • Adapting to Change
  • Customer Service
  • Telephone Etiquette
  • Typing Skills
  • Call Center Support
  • Basic Computer Skills
  • Basic Software Skills
  • Interpersonal Sensitivity
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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