Customer Relations Manager

  • location: Middletown, CT
  • type: Permanent
  • salary: $45,000 - $50,000 per year

job description

Customer Relations Manager

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Relations Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in Customer Service and understands the Manufactiring industry. Interviews are happening today, apply now! 

Responsibilities

Communicate with customers on new and existing orders and any special requests. Answer inquiries on deliveries,
lead times, pricing (at assigned level), and order status
Review reports on a weekly basis. Monitor open order status
Process sample requests for customers
Resolve billing/shipping errors
Key contact for the outside sales team/help sell product
Work with RMA Coordinator for returns processing and replacement orders
Authorize credit on RMA’s and invoices



Skills

  • ERP
  • Customer Service
  • Vendor Management
  • Order Entry
  • Quoting
  • Filing
  • Problem Solving
  • Inventory Auditing
  • Forecasting
Education
  • Bachelors (required)
Qualifications
  • Years of experience: 3 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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