We are looking for individuals with prior knowledge in the mortgage industry. This role will involve decision making so being decisive and able to retain information is important. This position will have a 6-8 week training period before you will take on live loans. Work hours will be 8-4:30 and will start working in office for a couple of days before returning to home to train remotely. *MUST be located in the Des Moines, Iowa area*
In this role you will be reviewing mortgages. You will be expected to review the fees on active mortgages and validating that the fees are going to the correct party.This role reviews loans to ensure that disclosures we're sending to the borrower and fee changes on their loan are compliant with TRID regulations. You Must have prior knowledge or experience working in a mortgage driven environment.
Preferred qualifications: · Intermediate Microsoft Office skills · Ability to navigate multiple computer systems, applications, and utilize search tools to find information · Excellent verbal, written, and interpersonal communication skills · Analytical, critical thinking while problem solving and also decisive · Ability to work additional hours if needed · Adaptable to change · Detail oriented
The essential functions of this role include:
- working in a smoke free environment
- Analytical Thinking
- Verbal Communication
- Customer Service (2 years of experience is preferred)
- mortgage knowledge (2 years of experience is preferred)
- Claims Processing
- Years of experience: 0 years
- Experience level:Entry Level
Working hours: 8 AM - 4:30 PM
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